Shipping & Delivery Options
Personal Delivery Service
If you or the person you are shopping for live approximately 7 miles away from the administrative offices located in Modesto, CA we will deliver your order personally to your door FREE OF CHARGE! If you still want your peach cobblers personally delivered, there is a $35.00 charge for mileage between 8 to 100 miles. But in order to receive this service, you must phone your order in! We also ask for at least 48 hours notice for personal deliveries. Orders can be placed Mon-Fri between 10am & 5pm PST
Shipment Options & Charges
How are your desserts shipped?
We recommend overnight shipping due to the fact that our desserts are made without preservatives. All of our desserts, including our specialty, peach cobblers, are packed individually in insulated packaging with reusable, "earth friendly" ice packs. In order to deliver our desserts fresh to you, we offer overnight and 2-day delivery.
We cannot ship over the weekends or holidays. Orders placed on Fridays, will be shipped on Monday. Please be advised that some 2-day deliveries may arrive a day early at no additional cost.
Since we are a small bakery, we ask that all shipment orders be placed at least 72 hours before the shipping date. We take shipment orders Monday through Friday between 10:00 and 5:00 PST.
For more information on the reusable ice packs and Earth Friendly shipping methods, click on this link: EARTH FRIENDLY FINDS.
What if I am not home when the delivery person comes?
Christine's Peachy Keen Cobblers is not responsible if the customer is not at home when packages arrive. Additionally, we are not responsible if there are unfortunate circumstances (i.e. weather, road conditions, etc...) beyond our control that would prohibit FedEx (or other delivery service) from delivering your baked goods on time.
Can we substitute items on shipping list?
Because we are a small facility and dealing with high volume, we are unable to do so at this time.
Shipping Calculation
Our shipping and processing charges cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead.
We use Green Shipping Methods !!
We believe that being eco-friendly and producing a quality product for our consumers are equally important. Here is an ever-growing list of the things we do to operate in an "eco-friendly" manner.
| | We recycle all unused Paper, Cardboard, Plastic & Glass Bottles. |
| | We re-use all "in-tact" shipping boxes & packing peanuts. |
| We purchase seasonal ingredients at local farmer's markets. |
| | We use reusable "earth friendly" ice packs instead of dry ice to ship our desserts. |
| | We use chemical free all natural cleaning products to clean our bakeware and bake YOUR DESSERTS. |
We are continually looking for other ways to go green. |
NOTE: All orders have a turnaround time of up to 7-10 days from our Order Processing Dept. to your front door, depending on the size of the order.
Order Confirmation
You will receive an order confirmation from us within one hour of placing your order through the internet.
If you place your order via the telephone, you will be given the confirmation number at that time. Please keep this order confirmation number and refer to it should you need to contact our customer service department either by email:
peachykeencustomerservice@christinespeachykeencobblers.com
or by phone at (510) 868-2860 ext. 2.
You will receive a shipping confirmation by e-mail once your order has been shipped. This confirmation will include tracking information.
Web Safety
Any personal information you submit over the internet is safely captured via the latest encryption methods supported by Internet Explorer, Netscape and America Online, and securely guarded behind a firewall. However, if you would prefer, you may place your order via the telephone through our Order Processing Department at (510) 868-2860 ext. 3.
Privacy Policy
Whatever personal information you submit to us over the internet will not be sold to a third party or otherwise disclosed in a way that will reveal your identity. Any demographic information we gather from this site may be used to help us develop a better site, products, promotions or marketing for you, the end user. We will only disclose personal information to a third party if asked to do so by law, regulation or government request.
Customer Service
For questions regarding billing, payments or product returns, please contact our Customer Service Team for live support by telephone at (510) 868-2860 ext. 2, M-F 12:30-2:30 pm PST (Pacific Standard Time). You can also contact our Customer Service Team through email 24 hours a day, 7 days a week at: peachykeencustomerservice@christinespeachykeencobblers.com
Payment Options
We accept Visa, Mastercard, American Express, Google Checkout, Wire Transfer, Money orders and Cash (Money orders and Cash only accepted for local deliveries). All prices are listed in US currency. Make Money Orders & Checks payable to Christine's Peachy Keen Cobblers.
Satisfaction Guarantee
Our goal is to make sure that all of our guests are 100% satisfied. If, for some reason, you are not fully satisfied with your purchase or gift, contact our Customer Support Team within 5 days of your purchase at (510) 868-2860 ext. 2. or email us at the above-referenced customer service email address and we will be more than happy to *refund your money or replace your order.
The Staff of Christine's Peachy Keen Cobblers.
**We will refund your money for the price of the product. We will not refund the shipping and handling charges.
WE REALLY APPRECIATE YOUR BUSINESS!
Terms & Conditions
This site and fulfillment is brought to you by Christine's Peachy Keen Cobblers, LLC on an "As Is" basis. Christine's Peachy Keen Cobblers, LLC makes no representation of the accuracy and currentness of materials, content or warranties, expressed or implied, associated with this site. Christine's Peachy Keen Cobblers, LLC also disclaims any warranties of merchantability and fitness for a particular purpose of any items on this site. Christine's Peachy Keen Cobblers, LLC does not warrant that materials existing on this site are error and virus free, and that the server that hosts this site is free of harmful components. Unless specifically outlined on this site, Christine's Peachy Keen Cobblers, LLC, their directors and their employees, are not liable for any damages resulting from or in connection with the use of this site. Submission of ideas or improvements via this site by a party's own free will, will be considered the property of Christine's Peachy Keen Cobblers, LLC. Parties submitting feedback via this site will not be able to claim compensation of any sort if their ideas are actually taken into consideration and applied at a future date. This site was designed and is operated by Christine's Peachy Keen Cobblers, LLC from their main offices in California, United States. Anyone choosing to access this site from outside the United States will do so on their own initiative and are fully responsible for compliance with the laws and regulations of the country of access. Services provided by Christine's Peachy Keen Cobblers, LLC is restricted to countries that are free from United States trade embargos. Christine's Peachy Keen Cobblers, LLC is also not responsible for any custom or import taxes levied on packaged orders.